Solutions Blog

http://www.deloitte.fr/

Mission
With 3000 employees in 80 branches, Deloitte France provides a complementary offer ranging from quality and information safety to financial transactions.

Testimonial
"After we defined the processes to automate, we launched the WorkflowGen solution within a week. The product is very easy to use especially thanks to the graphical implementation interface. WorkflowGen enables us to implement the processes without programming. It takes usually half a day to implement a new process. More than 200 processes have been identified for an optimization with WorkflowGen.
We also use this product as a gateway to our ERP applications because the workflow features provided by ERP systems are usually too complex and cumbersome to implement."
Gauthier Boulot, Web Department Manager .
 
Business Challenge
Already running an Intranet, several core applications and an ERP, Deloitte wanted to optimize procedures that were still processed manually or through unstructured e-mail flows (leave applications, IT clearance applications, conference call number reservation, salary advance applications, etc). Those procedures considered individually were relatively simple ones and neither justified a custom development nor the adaptation of an existing ERP type of application. However, all those procedures together corresponded to a significant operational cost due to the manual processing time they represented.  The business challenge was to automate and optimize those procedures, while complying with the existing IT infrastructure and seamlessly integrating into the Intranet Portal.
 
WorkflowGen Solution
Functional Solution
The implementation of WorkflowGen enabled the Human Resources Department and the IT Department to launch their processes within a few days.
Based on the rapid success of those first processes an enterprise wide study was made to identify all the processes that could be improved by WorkflowGen.

Technical Solution
The SQL Server version of WorkflowGen was installed as well as a connector for the HR ERP to automatically synchronize and retrieve the user details.
The Portlet module enabled Deloitte to populate the Intranet Portal with data that came from WorkflowGen (actions to do, current requests, past due requests, etc).
 
Benefits
Immediate productivity gains
The implementation of the processes with WorkflowGen enabled the reduction of paper flows, and low added value activities.  Above all, it  dramatically reduced the average processing time per request.   Processes that usually took days to be completed are now completed in a few hours. The real time statistics module enables the Process Administrators to precisely monitor the activities and also measure the ROI. 

Fast deployment
After a simple installation on a Web Server, the Process Administrators are able to implement their processes after a simple 2 days training.

Ease of use
The end users access WorkflowGen via their Web browser and launch their requests without any need for training. The user friendly interface and the use of PDF forms ensure ease of use and instant adoption by the end-users.

http://www.rouen-formation.fr/

Mission
Based in Rouen, RFE is a SME specialized in the education of the young
people, and in the professional training in IT, personal development and languages.

Testimonial
"Within our ISO 9002 certification project, WorkflowGen is the tool we were looking for to automate our procedures quickly. Thanks to the ease of use of WorkflowGen we were able to implement the quality procedures with a minimum of communication and training for more than a hundred of our trainers who, from now on, use the quality processes in a transparent way ".
Alexandre Martini, General Manager.
 
Business Challenge
During the ISO 9002 certification project, RFE was looking for a solution to digitize the heavy volume of paper procedures and to automate the repetitive administrative tasks.
 
WorkflowGen Solution
Functional Solution
In 2 weeks only the Quality Department was able to go live with the first processes (requests for paid-leaves, constitution of training files, teaching declaration of incident, etc). All processes being described by the certification project, it was then very easy to create the PDF forms and to implement the processes with WorkflowGen.

Technical Solution
The technical implementation was very fast because WorkflowGen had the same environment has RFE's : Intranet with IIS, ASP, SQL Server and Active Directory. 
  

Benefits
Fast and easy to use
With limited manpower and a tight deadline, RFE was able to set up WorkflowGen and it's first processes in just 2 weeks for more than 100 users. No programming and user friendly modules were the key factors of success.

Quick Return On Investment
The ROI is estimated to be reached within the first year because of the productivity gains on administrative tasks.  The implementation of WorkflowGen enables a single person to manage the quality program and procedures for the whole company.